Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.
To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.
In this position, you would be providing excellent customer service and assist in maintaining the appearance of the pool and surrounding areas. Must be detail oriented and able to work independently. Maintain the company image, vision statement, and Forbes standards.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.
Plan, solicit, book (contract) and coordinate small group meetings and room sales to meet/exceed revenue & profit goals.
The Sales Executive (On-Site) role is responsible for handling small groups and day meetings. The primary objective is to maximize revenue generation and market penetration from within the sales office. Responsibilities include responding to incoming inquiries and developing targeted lists for resolicitation. This position serves as a Terranea Resort product expert to potential client’s in the meetings industry.
The Digital Marketing Manager (On Site) at Terranea Resort is responsible for driving and overseeing all aspects of digital marketing across key channels to elevate the resort’s online presence and achieve revenue goals. This role is integral in developing and executing data-driven digital campaigns, managing the resort’s website and content, and optimizing digital advertising strategies to maximize ROI. A key component of this role is utilizing analytics and reporting to measure the success of campaigns, identify opportunities for optimization, and drive performance improvements. The Digital Marketing Manager will be responsible for translating data into actionable insights...
The Resort Activities leader will be responsible for arranging, executing, and supervising all indoor and outdoor guests’ activity games and functions, while providing privacy and safety. This includes Resort Activities, Group Events, and Kid’s Club.
- Preparing all alcoholic or non-alcoholic beverages for guests
- Assessing bar customer needs and preferences and be able to make personalized recommendations
- Stock and maintain bar area to resort and health department standards
- Provide an exceptional and memorable guest experience
-
The Operations Manager is responsible for ensuring flawless execution of group events and programs through meticulous operational planning and coordination. This role oversees all aspects of program logistics, financial management, supplier and on-site delivery. The position requires strong organizational skills, exceptional attention to detail, and the ability to manage multiple stakeholders to deliver exceptional client experiences while maintaining budgetary and contractual compliance.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Supervise, train and inspect the performance of assigned Floor Supervisor, Rooms Control, Floor Attendant, Guest Room Attendant, Turndown Attendant, Uniform Supervisor, Uniform Attendant, Seamstress, Linen Room Attendant, Public Space Supervisor and Public Space Cleaner ensuring that all procedures are completed to the hotel's standards. Assist where necessary to ensure optimum service to guests.
The Sales Manager - Extended Stays (Onsite) is responsible for developing business for an extended stay program and maintaining relationships with key clients in the real estate, temporary housing, relocation, medical and other potential markets. He or she will assist in defining and managing the strategic direction and tactical implementation of an extended stay program for our residential stay Casita Suites. He or she will must be based on property and be able to greet clients, VIPs, conduct property tours and handle all aspects of the guest stay. Travel and entertainment may be required.
Provides courteous, professional and efficient services to internal or external callers/guests by utilizing hotel telephone system, radios, and multiple computer software and company resources to fulfill requests, answer questions and provide solution to problems for guest satisfaction.
Promptly answer phones using a positive and articulate speaking voice with proper verbiage. Exercise judgment while handling guest inquiries, and respond promptly with accurate...
Extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Attend to locker room needs, maintain proper inventory of supplies and amenities.
The Food & Beverage Manager is responsible for overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. S/he will train and motivate staff to exceed goals. The Food & Beverage Manager will assist in maintaining the Forbes Standards. The Food & Beverage Manager shall strive to provide exceptional service to both internal and external guests at all times. The Food & Beverage Manager will be responsible for exemplifying the Terranea Resort Culture as well as promoting Terranea Resort as both the Destination and Employer of Choice!
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of Line Cooks. Maintain organization, cleanliness and sanitation of work areas and equipment.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
The Hair Stylist is responsible for delivering exceptional guest service while providing professional hair care services in accordance with established spa protocols. This role requires a strong commitment to guest satisfaction, technical excellence, and ongoing education, as well as compliance with sanitation and safety standards.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
The Assistant Food & Beverage Manager is responsible for assisting the Food & Beverage Manager. They will assist with overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. They will train and motivate staff to exceed goals. The Assistant Food & Beverage Manager will always conduct themself in a manner that supports the guiding principles of Terranea Resort. The Assistant Food & Beverage Manager shall strive to provide exceptional service to both internal and external guests at all times.
Supervise, train and inspect the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a hands-on, lead-by-example style that creates and fosters a positive work environment.
Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.
You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming and encourage comfort.
Supervise, train and inspect the performance of assigned laundry attendants on all procedures are completed to the hotel`s standards. Assists where necessary to ensure optimum service to employees.
The Turndown Attendant is responsible for providing evening turndown service to guest rooms, ensuring a clean, comfortable, and welcoming environment for guests at the end of the day. This role focuses on attention to detail, consistency of standards, and timely execution of service to enhance the overall guest experience.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and general upkeep of the restaurant, patio and bar areas during serving hours.
The utility person combines the position of Food Expeditor, Food and Beverage Busser/Barback. Your responsibilities will include but are...
The Housekeeping Coordinator will provide clerical/secretarial and administrative support for the Housekeeping department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports, payroll, maintaining employee files and departmental records/logs.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
The Fitness Instructor is responsible for leading fitness classes that will maximize the efficiency of the workout while ensuring proper and safe training with individualized attention and motivation.
The Safety & Security Officer is responsible for the overall security of hotel guests and assets, and is responsible for monitoring assigned patrol areas.
The Project Manager will play a vital part in ensuring the owners and developers original resort design concept is kept intact. The position is responsible for managing capital project planning, oversight of all capital projects and special projects, to include, but are not limited to – architectural compliance, selection of vendors/construction partners, projects are within budget and completed in a timely manner. Manage the capital budget ensuring all purchase orders are completed and processed correctly. Develop and maintain professional relationship with all local and state government agencies. Ability to multi-task is paramount since this position will be...
The Assistant Food & Beverage Manager is responsible for assisting the Food & Beverage Manager. They will assist with overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. They will train and motivate staff to exceed goals. The Assistant Food & Beverage Manager will always conduct themself in a manner that supports the guiding principles of Terranea Resort. The Assistant Food & Beverage Manager shall strive to provide exceptional service to both internal and external guests at all times.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
The Engineering Painter 3 is responsible for the repair, maintenance, upkeep and replacement of the property’s cosmetic materials (interior/exterior painting, patching of woodwork and furniture refinishing), in accordance with resort standards and will also assist in other areas of Engineering as assigned.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of Line Cooks. Maintain organization, cleanliness and sanitation of work areas and equipment.
The Assistant Food & Beverage Manager at Terranea Resort will supervise, train and inspect the performance of the Lobby Bar, ensuring that all procedures are completed to the hotel's standards. Assist all guests at Lobby Bar facilities with seating and requests courteously and efficiently, according to standards. Maintain the cleanliness and organization of all supplies, equipment and work areas and ensure guest safety and enjoyment. Assist...
To oversee and support the Spa Operations. Being a point of contact and leadership for desk operations and the spa as a whole. Responsible for quality control, cleanliness and mechanical condition of the Spa. A key component of position is training development in desk knowledge of services, and most important to the position is excellence in delivering guest service. Involved with hiring process, performance evaluations and coaching/counseling. Assist in overseeing entire Spa as MOD.
This position is responsible for receiving and delivering all food, beverage and other related products as well as maintaining the storerooms. This position is also responsible to prioritize and create a continuous flow of work in the Purchasing Department as it pertains to Receiving and Warehouse practices, as well as proper food and beverage safety handling in the area. This position is also responsible for all hardcopy paperwork and document retention for the Purchasing Department.
We are seeking an experienced massage therapist (full time) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
The Assistant Director of Sales (On Site) will play a pivotal role in supporting the Director of Sales in all aspects of revenue generation, focusing on the group segment. This individual will assist in the development of action plans, performance management, and the execution of direct sales processes. The position is also directly responsible for generating revenue from a defined market, industry and/or key accounts. The ideal candidate will possess excellent communication skills, be detail-oriented, and demonstrate adaptability in a dynamic environment.
Responsible for the ultimate professional guest service. Knowledge of product. Service of all food and beverages to the guests in guest rooms, suites and hospitalities suites. Cleanliness of the entire Room Service area and Hotel tower.
The Lobby Bar Busser/Food Runner assists and supports servers to ensure prompt service and guests satisfaction. They are responsible for maintaining cleanliness of dining room and equipment.
The Assistant Food & Beverage Manager is responsible for assisting the Food & Beverage Manager. They will assist with overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. They will train and motivate staff to exceed goals. The Assistant Food & Beverage Manager will always conduct them self in a manner that supports the guiding principles of Terranea Resort. The Assistant Food & Beverage Manager shall strive to provide exceptional service to both internal and external guests at all...
- To provide an exceptional guest experience
- Maintain the company image and vision statement
- Participate in ongoing training and encourage the personal development of all associates
- To provide an exceptional guest experience
- Maintain the company image and vision statement
- Participate in ongoing training and encourage the personal development of all associates
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Knowledge of and experience in building maintenance to include; plumbing, electrical, painting, carpentry repairs, heating and air-conditioning operation and maintenance, knowledge of the proper use of hand and power tools.
