The Director of Sales (On Site) at Terranea Resort is responsible for providing inspirational leadership and management of all aspects of revenue generation at the resort related to the group segment and focus on optimizing productivity from the sales team including ongoing development, coaching, and motivation. The position is also directly responsible for generating revenue from a defined market, industry and/or key accounts. The position requires a detail oriented, organized, and adaptable individual to manage all aspects of the direct sales process for Terranea, which include development of action plans, performance management and the ability to operate in a dynamic, continuously...
This role is responsible for the management of all aspects of the Meetings and Special Events division, which includes Catering, Conference Services, & Destination Services team to drive towards accomplishing the resorts revenue and service goals. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business while controlling expenditures. Directs, implements and maintains a management philosophy which serves as a guide to Catering and Conference Services staff.
Supervise, train and inspect the performance of In-Room Dining Staff, ensuring that all procedures are completed to the Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort and CoralTree Hospitality, while leading through a hands-on, lead-by-example style that creates and fosters a positive work environment.
The Housekeeping Coordinator will provide clerical/secretarial and administrative support for the Housekeeping department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports, payroll, maintaining employee files and departmental records/logs.
To provide an exceptional guest experience. Greet guests, schedule all spa & salon appointments, confirm guest appointments, escort guests to guest lounges, handle and process cash, understand treatments, reservations, booking times, and retailing.
The Food & Beverage Manager is responsible for overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. S/he will train and motivate staff to exceed goals. The Food & Beverage Manager will assist in maintaining the Forbes Standards. The Food & Beverage Manager shall strive to provide exceptional service to both internal and external guests at all times. The Food & Beverage Manager will be responsible for exemplifying the Terranea Resort Culture as well as promoting Terranea Resort as both the Destination and Employer of Choice!
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and general upkeep of the restaurant, patio and bar areas during serving hours.
The Food & Beverage Supervisor at Terranea Resorts Lobby Bar will supervise, train and inspect the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a hands-on, lead-by-example style that creates and fosters a positive work environment.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of Line Cooks. Maintain organization, cleanliness and sanitation of work areas and equipment.
Directly manage the Guests Services department by providing supervision, training, scheduling and evaluating of performances of the Bell Persons and Experience Concierge ensuring that all procedures are performed to the hotel's standards. Secondarily, oversee/assist with the operation of the Front Desk and Call Center. Act as Manager on Duty when assigned. Performs the daily responsibilities of these positions and assists where necessary to ensure optimum service to guests/visitors.
Supervise, train and inspect the performance of assigned Room Attendants, Turndown Attendants, and House Attendants, ensuring that all procedures are complete to the resort’s standards. Assist where necessary to ensure optimum service to guests.
The Sous Chef – In-Room Dining at Terranea Resort is responsible for overseeing the daily culinary operations of the In-Room Dining kitchen, ensuring exceptional quality, consistency, and guest satisfaction reflective of Terranea’s luxury standards. This role supports menu execution, team leadership, and operational efficiency while maintaining the highest standards of food safety and presentation.
The Human Resources Coordinator (On Site) will provide administrative support to the Human Resources Department. The Coordinator will have areas of full responsibility as well as marginal responsibilities outlined below.
Responsible for the ultimate professional guest service. Knowledge of product. Service of all food and beverages to the guests. Cleanliness of the entire Coffee shop area, inside and out.
Process all soiled hotel bed linens, terry and food and beverages linens by operating all laundry/dry cleaning machinery in accordance to hotel`s standards. Keeping wash area clean at all times.
- Preparing all alcoholic or non-alcoholic beverages for guests
- Assessing bar customer needs and preferences and be able to make personalized recommendations
- Stock and maintain bar area to resort and health department standards
- Provide an exceptional and memorable guest...
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.
The Assistant Food & Beverage Manager is responsible for assisting the Food & Beverage Manager. They will assist with overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. They will train and motivate staff to exceed goals. The Assistant Food & Beverage Manager will always conduct themself in a manner that...
- Preparing all alcoholic or non-alcoholic beverages for guests
- Assessing bar customer needs and preferences and be able to make personalized recommendations
- Stock and maintain bar area to resort and health department standards
- Provide an exceptional and memorable guest experience
- Participate in ongoing training for professional development
To provide an exceptional guest experience. Greet guests, schedule all spa & salon appointments, confirm guest appointments, escort guests to guest lounges, handle and process cash, understand treatments, reservations, booking times, and retailing.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and maintenance of the buffet areas of the restaurant.
The utility person combines the position of Food Expeditor, Food and Beverage Busser Barback. Your responsibilities will include but are not limited to; washing and polishing glassware, clearing plates and glassware, wiping tables, garnish preparation and changing keg beers. You will communicate orders...
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing dining room maintenance and monitoring service to ensure guest satisfaction.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.
The Sales Executive (On-Site) role is responsible for handling small groups and day meetings. The primary objective is to maximize revenue generation and market penetration from within the sales office. Responsibilities include responding to incoming inquiries and developing targeted lists for resolicitation. This position serves as a Terranea Resort product expert to potential client’s in the meetings industry.
The Resort Activities leader will be responsible for arranging, executing, and supervising all indoor and outdoor guests’ activity games and functions, while providing privacy and safety. This includes Resort Activities, Group Events, and Kid’s Club.
- Preparing all alcoholic or non-alcoholic beverages for guests
- Assessing bar customer needs and preferences and be able to make personalized recommendations
- Stock and maintain bar area to resort and health department standards
- Provide an exceptional and memorable guest experience
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Supervise, train and inspect the performance of assigned Floor Supervisor, Rooms Control, Floor Attendant, Guest Room Attendant, Turndown Attendant, Uniform Supervisor, Uniform Attendant, Seamstress, Linen Room Attendant, Public Space Supervisor and Public Space Cleaner ensuring that all procedures are completed to the hotel's standards. Assist where necessary to ensure optimum service to guests.
Extend efficient and customized service to guests/visitors while maintaining the cleanliness of the Spa. Attend to locker room needs, maintain proper inventory of supplies and amenities.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Direct, train and monitor performance of Line Cooks. Maintain organization, cleanliness and sanitation of work areas and equipment.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
The Hair Stylist is responsible for delivering exceptional guest service while providing professional hair care services in accordance with established spa protocols. This role requires a strong commitment to guest satisfaction, technical excellence, and ongoing education, as well as compliance with sanitation and safety standards.
Supervise, train and inspect the performance of Restaurant Staff, ensuring that all procedures are completed to Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a hands-on, lead-by-example style that creates and fosters a positive work environment.
Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.
You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming and encourage comfort.
Supervise, train and inspect the performance of assigned laundry attendants on all procedures are completed to the hotel`s standards. Assists where necessary to ensure optimum service to employees.
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for supporting the serving staff, ensuring prompt service and overseeing the cleanliness and general upkeep of the restaurant, patio and bar areas during serving hours.
The utility person combines the position of Food Expeditor, Food and Beverage Busser/Barback. Your responsibilities will include but are...
The Fitness Instructor is responsible for leading fitness classes that will maximize the efficiency of the workout while ensuring proper and safe training with individualized attention and motivation.
The Safety & Security Officer is responsible for the overall security of hotel guests and assets, and is responsible for monitoring assigned patrol areas.
The Assistant Food & Beverage Manager is responsible for assisting the Food & Beverage Manager. They will assist with overseeing assigned Food & Beverage outlets to ensure optimum performance, exceptional guest service and maximum profitability of all functions. They will train and motivate staff to exceed goals. The Assistant Food & Beverage Manager will always conduct themself in a manner that supports the guiding principles of Terranea Resort. The Assistant Food & Beverage Manager shall strive to provide exceptional service to both internal and external guests at all times.
Fitness Attendant maintains the fitness center, to include keeping cardio equipment clean, ensuring equipment is placed back in proper location, and setting up and breaking down classes. Attendant meets and greets guest/members and is constantly circulating to remain visible and approachable throughout their shift.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
The Engineering Painter 3 is responsible for the repair, maintenance, upkeep and replacement of the property’s cosmetic materials (interior/exterior painting, patching of woodwork and furniture refinishing), in accordance with resort standards and will also assist in other areas of Engineering as assigned.
We are seeking an experienced massage therapist (full time) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience.
Plan, prep, set up and provide quality service in all areas of food production for menu items and specials in the designated outlets in accordance with standards and plating guide specifications. Maintain organization, cleanliness and sanitation of work areas and equipment.
The Guest Service Agent is responsible for greeting and welcoming guests, initiating the overall first impression of our guest’s experience both at the Front Desk and utilizing the resort’s telephone system. You will check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. In addition, the Guest Service Agent will promptly answer phones using a positive and articulate speaking voice with accurate verbiage. You will exercise judgement while handling inquires, and respond in a timely manner with accurate and thorough information to all guests and visitors; coordinating with...
